Is iTunes up to date? – If you have an outdated version, then it may not be new enough to communicate with your iOS device.
Troubleshooting an unrecognized device on PC In this piece, we’ll go over what to do if iTunes or 3uTools doesn’t seem to recognize your iOS device when you plug it in to your computer so that if and when it happens to you, you’ll be prepared to tackle the situation.įortunately, there are some easy troubleshooting steps you can take to find out why your iOS device isn’t being recognized by iTunes and 3uTools, and we’ll be going over them with you below. If you ever sync your iPhone, iPod touch, or iPad with iTunes, then more than likely you’ve experienced hiccups at some point in time where iTunes and 3uTools have been unable to find or recognize your device.
